We Offer Soft Skills Training


“Soft Skills” are the skills that typically characterize our relationships with other people, and/or how we approach work and life. It’s about “how you communicate” not “what you communicate”.

Soft skills training for managers and employees is vital to successful collaboration in the workplace.

Soft Skills are an umbrella term which includes communicative skills, listening skills, teamwork skills, leadership quality, creativity and logical thinking, problem solving, diplomacy and change readiness.

Communication Skills
Effective communication skills include oral skills for public speaking, presentations, negotiating, conflict resolutions, knowledge-sharing; writing skills for preparing reports, proposals, instruction manuals, writing memos, official correspondence etc. It also includes a combination of verbal and non-verbal skills.

Interpersonal and Teamwork Skills
Interpersonal and teamwork skills contribute to higher productivity and better environment as people work together to reach common goals. Some individuals are born leader or intuitively adopt the traits required in team work.

However, in general, these skills need to be taught or can be learnt through practice and awareness. This skill has four dimensions namely - cooperation, communication, work ethic and leadership.

Cooperation requires demonstrating the ability to compromise on their views, treating team members with respect, and working within a consensus of the team.

Communication here requires a dynamic interaction among team members and inviting and providing feedback and resolving conflict.

Work Ethics includes accepting responsibility for assigned work, completing any assigned tasks and doing so on-time, and offering assistance to other team members when required.

Leadership is certainly desirable for each team member to demonstrate. This includes helping to provide structure by initiating action, clarifying concepts and problems, and summarizing activities and results.

Personal Skills
Many people wonder why they do not have the success they want! Most of the time, the reason will be right under their nose; they are just unable to see it. The first thing that someone should ask is, "Am I successful in my personal life and relationships?”

Personal skills are those skills which make you not only acceptable and respectable in society and at the work place but also help you in getting a good job and better career growth. They include ability to make decisions, alertness, assertiveness, attention to details, calmness, commitment, cooperation, emotional stability, empathy, flexibility, generosity, tolerance, self-confidence, self-control, self-reliance, and self-respect.

Problem Solving Skills
In your day to day life, you often come across such situations where you are unable to make right decisions. You are more likely to get into such conditions when you are working in an organisation. To deal with such stress, you need to develop some skills which may help you in making decisions, developing creative and innovative solutions, developing practical solutions, showing independence and initiative in identifying problems and solving them, applying a range of strategies to problem-solving, applying problem-solving strategies across a range of areas.

Adaptability and Work Ethics
An employer requires a whole set of skills to develop adoptability like communicating across cultures, getting along with others in a multi-cultural work environment, respect for others’ faith and belief systems, avoiding racial/cultural discrimination at the workplace.

Work Ethic is a set of values based on the moral virtues of hard work and diligence. It is also a belief in moral benefit of work and its ability to enhance character of the employer or any individual. A work ethic may include being reliable, having initiative or maintaining social skills. Apart from that a sense of responsibility, honesty and commitment may also be included in it.
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